Support Center

Reporting on SonicWalls in Different Timezones

Last Updated: Apr 20, 2017 10:07PM PDT
By default, SonicWall logs traffic in local time based on the timezone the SonicWall Firewall is in. If your Fastvue Reporter server is in a different timezone to your SonicWall, you may notice some peculiar issues in your reports, such as the past 15 minutes charts showing much more information than they should, or no information at all.

Past 15 Minutes of Activity with Timezone Issues

To resolve these issues, all you need to do is configure SonicWall to log in UTC time. Fastvue Reporter will convert the UTC timestamps and display traffic, such as the past 15 minutes, accurately.

To do this:
1. Log into the SonicWALL security appliance, and click System | Time.
2. Check the 'Display UTC in logs (instead of local time)' checkbox and click Accept

Display UTC In Logs checkbox

Restart the Fastvue Reporter for SonicWall service to clear the existing information in your Dashboards and Alerts. They will start re-populating with the new information coming in with the UTC timestamps.

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