Support Center

  • Getting Started with Fastvue Reporter for SonicWALL

    Fastvue Reporter for SonicWall is incredibly easy to install and configure. You can be up and running in as little as 10 minutes. Simply download the 30 day trial, and run the installer on a machine that meets our recommended requirements for you...

    Jul 13, 2017 01:09AM PDT
  • The Best SonicWall Configuration for Detailed Logging and Reporting

    The information available in your reports depends on the configuration of your SonicWall and the features you have enabled. For more information, see our article on The Best SonicWall Configuration for Detailed Logging and Reporting.

    Nov 19, 2017 05:53PM PST
  • Securing the Fastvue Reporter for SonicWall Web Site

    Securing the Fastvue Reporter for SonicWall Web Site You can restrict access to the Fastvue Reporter site using Windows Authentication and Authorization rules in IIS. ‚Äč Go into IIS Manager, and select the Fastvue Reporter site or virtual director...

    Jun 14, 2019 09:13AM PDT
  • Deployment for Managed Service Providers (MSPs)

    Deployment for Managed Service Providers (MSPs) If you are a Managed Service Provider that has multiple customers using SonicWALL firewalls, you may be wondering how best to deploy Fastvue Reporter so that you can offer easy, sensible web reporting t...

    Mar 20, 2016 08:53PM PDT
  • Installing Fastvue Reporter on your GMS or Analyzer Server

    The Fastvue Reporter for SonicWALL Getting Started Guide recommends not to install Fastvue Reporter on your SonicWALL Analyzer or GMS server due to port conflict issues on port 80/443 (web server) and 514 (syslog). However, it is possible to install...

    Apr 20, 2017 07:28PM PDT
  • "HTTP Error 500.xx - Internal Server Error" after installing

    If you receive a "HTTP Error 500.xx - Internal Server Error" when browsing the to the Fastvue Reporter website after installation, this is due to a mis-configuration in Microsoft IIS. The solution depends on the specific error message shown in the '...

    Feb 22, 2018 08:27PM PST
  • The View Report link in Report Emails opens an incorrect URL

    Problem When clicking the 'View Report' link from an email sent by Fastvue Reporter, you are taken to the incorrect URL. Cause The Fastvue Server name has changed, or the software has been re-installed to a different path after the initial install. ...

    Nov 21, 2018 07:23AM PST
  • Reset Productivity to defaults

    Problem After modifying Productivity settings under *Settings | Productivity* you want to restore them to default settings. Cause Changing Productivity settings and wanting to restore the default configuration. Solution *Note: This will reset your ...

    Jun 13, 2019 07:48AM PDT

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