Support Center

  • Fastvue Reports Explained - Overview, User Overview and Activity Repor...

    Fastvue Reporter has three types of reports. Overview Reports, User Overview Reports and Activity Reports. Overview Reports Overview Reports, as the name suggests, present a nicely summarized overview of your organization's web traffic. Run...

    Oct 05, 2016 07:43PM PDT
  • How to distribute reports by Department

    You can use the report filtering and scheduling features of Fastvue Reporter for SonicWALL to distribute Overview Reports reports to department managers detailing their department's Internet usage. Department managers can then interactively run furt...

    Oct 05, 2016 07:42PM PDT
  • Using Filters to Report on Websites with Fastvue Reporter

    There are a few ways to report on specific websites using Fastvue Reporter. To get started go to the Reports tab and click your desired report type: Overview Report, User Overview Report, or Activity Report. Try the Overview Report if you're unsure....

    Jul 27, 2016 11:57PM PDT
  • User Reports Not Working. Only Hostnames or IP Addresses Shown in User...

    If the Top Users sections of your reports and dashboards are only showing IP addresses or hostnames instead of real usernames, this means that SonicWall is not authenticating users. Reporting on Users without SonicWall Authentication Enabled If a ...

    Nov 08, 2018 05:27PM PST
  • How Browsing Time Is Calculated

    When viewing reports in Fastvue Reporter, you will notice many sections include a Browsing Time column. Browsing Time is calculated by Fastvue's own algorithm to estimate how long a user's machine has been generating activity through your SonicWall,...

    Aug 01, 2018 06:49PM PDT
  • How is a Department's Browsing Time Calculated?

    When running Overview Reports in Fastvue Reporter, you will see the Browsing Time associated with each Department in the 'Departments by Size' section. Rather than ‘summing’ the browsing time of each user in the department, which could potentially a...

    Mar 20, 2016 11:54PM PDT
  • Blank Reports

    Sometimes, you may generate a report in Fastvue Reporter that comes back blank. If this occurs, here are some troubleshooting steps that may help. 1. Unauthenticated Users Fastvue Reporter integrates with Active Directory to match user objects in ...

    Aug 21, 2017 08:12AM PDT
  • What is the difference between Blocked, Dropped and Forbidden Actions?

    When viewing and filtering reports in Fastvue Reporter for SonicWall, you may notice that the 'Action' field contains more values than Allowed or Blocked. The values include: Allowed Blocked Dropped Forbidden Other The Allow action i...

    Aug 02, 2018 05:14PM PDT
  • Reporting on Search Terms

    Fastvue Reporter includes a Search Terms section in the User Overview Reports so that you can see the keywords entered into search engines on a per user basis. However you may want to report on all Search Terms across your organization. To do thi...

    Aug 10, 2017 09:14PM PDT
  • HTTPS Traffic Not Showing in Bandwidth Reports

    If you are not seeing any HTTPS / SSL traffic appearing in Fastvue Reporter's Bandwidth Reports, it is likely due to a logging issue in SonicWall where the 'size' of DPI-SSL traffic is not logged correctly. We wrote about the issue in detail on our ...

    Oct 09, 2018 08:39AM PDT

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