Is it possible to add a custom productivity category? I would like a category for 'Productive Work Sites' that I can add site domains to. Also, is it possible to add sites to existing categories that our currently not recognised?
Thanks for reaching out about this one. Fastvue Reporter for SonicWALL doesn't do any website categorization itself. It takes the URL categories created and logged by SonicWALL, and groups them into Productive, Unproductive, Acceptable, and Unacceptable.
Unfortunately SonicWALL doesn't have the ability to add new custom categories, but it does have the ability to re-categorize specific site domains into one of the existing categories.
So what I'd suggest following the steps in this SonicWALL's KB article to categorize your site domains into one of SonicWALL's existing categories such as 'Business and Economy':
Then ensure this category is listed as Productive in Fastvue Reporter for SonicWALL (Settings | Productivity) and your reports should include those sites in the 'Productive Browsing' sections of your reports.
I hope this helps! Let us know how you go!