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Only logging a small % of traffic

Brian Oakes Aug 19, 2018 01:21PM PDT

Howdy!

I am working on another install of FastVue for Sonicwall, and I can't see to get all the traffic logged.

Sonicwall - TZ400 - FW: 6.5.0.2-8n

Some traffic is being logged, but not all of it. I am thinking that some of the URL Logging or Content Filtering isn't set right.

Looking at the walk through everything is set. I even looked at my other install which is a SW 4600 on a different firmware and that is running fine, so far I can't see a difference.

Any suggestions that you have found with the version of firmware we are running?

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Fastvue Aug 19, 2018 05:23PM PDT FASTVUE Agent
Hey Brian,

Thanks for getting in touch about this.

We have a good checklist to go through here:
http://sonicwall.fastvue.co/customer/en/portal/articles/2361028-no-data-is-being-imported

For URL logging, check item number 2 in the checklist above.

To check if CFS is correctly enabled and applied to your network, try accessing a website you believe should be blocked. If you see the block page, then CFS is working and adjusting it's logging events (see above) will hopefully resolve the issue. If not, then take a look at your CFS settings and policies and make sure it is correctly applied.

I hope this helps. Let me know how you go!

Cheers!
Scott
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Brian Oakes Aug 22, 2018 01:42AM PDT
Howdy!

I just make the #2 change.

The logging level is set to 'Inform' and Redundancy Interval Filter is set to 0

So we will know more after a full business day tomorrow. Appreciate it!
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Fastvue Aug 22, 2018 01:43AM PDT FASTVUE Agent
Thanks for the update, Brian. Look forward to hearing how it goes!

Cheers!
Scott
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Leo Aug 29, 2018 06:40AM PDT FASTVUE Agent
Hey Brian,

I'm just checking in to see how everything is going with Fastvue Reporter for SonicWall. How are things working after the change you made?

Please let us know if there is anything else we can help you with!

Regards,
Leo
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Leo Sep 05, 2018 10:14AM PDT FASTVUE Agent
Hey Brian,

We didn't hear back from you after our follow up email last week. I hope everything is going well with Fastvue Reporter for SonicWall. I'll go ahead and resolve this case, but please let us know if you have any further issues or questions.

Regards,
Leo

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