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Activity report issues

Adriano Saraiva Apr 06, 2018 07:12AM PDT

Hi!

We are evaluating the tool and there is a strange issue.

I running an activity report for a specific user but it shows 0 byte all the week. All other user shows relevant data. How can I troubleshoot this ?

I have the user properly authenticated in sonicwall and tryed to generate the report using the source IP filter but the problem persists =\

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Leo Apr 06, 2018 08:23AM PDT FASTVUE Agent
To better assist you, could you email us a copy of the log report file and a screenshot? If further information is needed we can schedule a meeting to work through the issue.

Regards,
Leo
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Leo Apr 13, 2018 11:39AM PDT FASTVUE Agent
We have not heard back from you or received the log files. Were you able to resolve your issue? Do you need further assistance?

Please let me know if you have any further questions or issues.

Regards,
Leo

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